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                          Complete and submit the request form, and a Farrierbell representative will be in contact with you within 72 hours.

Refund Policy

Given the nature of customised goods, we do not generally offer a refund or credit on a purchase unless required under Georgian consumer law or other relevant consumer protection laws. If you would like to request a refund or credit on a purchase, please email - Your name, address, date of purchase, and reasons for a refund or credit to: info@farrierbell.com with "Refund Request" in the subject line.


We will assess refund or credit requests on their merits considering the nature of customised goods, however, there is no obligation to provide a refund or a credit.